Privacy Policy
Effective Date: March 18, 2026

1. Introduction & Acceptance of Terms
Welcome to Lisa Sheehan Creative LLC ("Company," "we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lisasheehancreative.com (the "Site") and interact with our services.

By accessing or using our Site, booking our services, or subscribing to our emails, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect and How We Collect It
We collect personal information in two primary ways: information you voluntarily provide to us, and information we collect automatically when you use our Site.

A. Information You Provide to Us
We collect information that you directly provide when you express interest in our services, fill out a contact form, schedule a consultation, or subscribe to our newsletter. This includes:

Contact Data: First and last name, email address, and phone number.

B. Information We Automatically Collect
When you visit, use, or navigate the Site, we automatically collect certain information about your device and usage. This information does not reveal your specific identity but may include:

Usage & Device Data: Your IP address, browser type, operating system, referring URLs, and information about how and when you use our Site (collected via Google Analytics and Google reCAPTCHA).

3. How We Use Your Information & Lawful Bases for Processing
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we only process your personal data when we have a valid "lawful basis" to do so. We use your information for the following purposes:

To Perform a Contract: We use your Contact Data to schedule consultations, fulfill our services, manage client relationships, and process contracts and invoices.

With Your Consent: If you opt-in, we use your Contact Data to send you newsletters, promotional offers, and marketing emails via our email service provider. You may withdraw this consent at any time.

For Our Legitimate Interests: We use Usage Data to analyze site traffic, optimize your browsing experience, and protect our Site from spam and abuse.

To Comply with Legal Obligations: We may process your data to comply with tax laws, accounting rules, or valid legal requests.

4. How We Share Your Information & Third-Party Service Providers
We do not sell, rent, or trade your personal information. We only share your information with trusted third parties in the following circumstances:

A. Third-Party Service Providers
We share necessary information with third-party platforms that help us operate our business. These providers act as data processors on our behalf and have their own privacy policies:

Dubsado: Used as our Client Relationship Management (CRM) system for processing inquiries, contracts, and invoices.

Calendly: Used to schedule meetings and consultations.

Flodesk: Used to manage our email marketing list and send newsletters and promotional offers.

Google Analytics: Used to track and analyze website traffic.

Google reCAPTCHA / Google Cloud: Used on our forms to prevent spam and abuse.

B. Legal Disclosures & Business Transfers
We may disclose your information if we believe it is necessary to:

Comply with legal obligations, lawsuits, subpoenas, or lawful requests by public authorities.

Detect, investigate, and prevent fraud, security breaches, or technical issues.

Protect the rights, property, or safety of Lisa Sheehan Creative LLC, our clients, or the general public.

5. Marketing Communications & Opting Out
If you have subscribed to our email list via Flodesk, we will send you marketing communications. You have the right to opt-out of receiving these emails at any time. You can do this by clicking the "Unsubscribe" link located at the bottom of any marketing email we send, or by contacting us directly. Please note that even if you opt-out of marketing emails, we may still send you necessary administrative and client-project-related emails.

6. U.S. State Privacy Rights
Depending on your U.S. state of residence (including California, Colorado, Connecticut, Virginia, Utah, and others), you may have specific rights regarding your personal information under state privacy laws (such as the CCPA/CPRA). These rights may include:

The Right to Know: You may request details about the categories and specific pieces of personal data we have collected about you.

The Right to Delete/Correct: You may request that we delete or correct inaccuracies in your personal data.

The Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. (Note: Lisa Sheehan Creative LLC does not sell your personal information).

The Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

7. International Privacy Rights (GDPR Compliance)
If you are a resident of the European Economic Area (EEA) or the UK, you have specific rights under the General Data Protection Regulation (GDPR), including:

The Right to Access: You can request copies of your personal data.

The Right to Rectification: You can request that we correct inaccurate or incomplete data.

The Right to Erasure (Right to be Forgotten): You can request that we erase your personal data, under certain conditions.

The Right to Restrict or Object to Processing: You can request that we restrict or object to the processing of your data, under certain conditions.

The Right to Data Portability: You can request that we transfer your collected data to another organization or to you.

8. Data Retention, Security, and Breach Notification
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law. We use administrative, technical, and physical security measures to protect your personal information.

Data Breach Notification: While we strive to protect your personal data, no electronic transmission over the internet is 100% secure. Should there be a data breach that compromises your personal information, we will notify you and the appropriate authorities when we are legally required to do so.

9. Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Lisa Sheehan Creative LLC
Email: lisa@lisasheehancreative.com
Website: lisasheehancreative.com